Frequently Asked Questions


Employers can fund the project using our escrow system, ensuring that funds are held securely until the freelancer successfully completes the project. You release the funds once you are satisfied with the work.

ElanceCode has a dispute resolution process in place to help resolve payment disputes. If you encounter an issue, you can reach out to our support team, and they will assist you in finding a fair resolution.

Payments are processed securely through our platform. Clients fund the project using our escrow system, and you’ll receive payment once you successfully complete the project to the client’s satisfaction.

Once a payment is processed on ElanceCode, both the payer (employer or client) and the payee (freelancer) will receive an automated payment confirmation receipt via email.

If your freelancer is not meeting the agreed-upon project timeline, start by communicating with them politely to understand the reasons for the delay. Sometimes, unforeseen circumstances can cause delays.


To get started as a freelancer on ElanceCode, follow these steps:

  • Sign up for an account.
  • Create a detailed profile highlighting your skills, experience, and portfolio.
  • Browse available projects or respond to job postings that match your expertise.
  • Submit proposals to clients, and if hired, complete the project to their satisfaction.

We encourage clients to:

  • Review freelancer profiles and feedback from previous clients.
  • Discuss project expectations and milestones before starting.
  • Use our milestone payment system to release funds as work progresses.
  • Provide clear feedback to freelancers to help them meet your expectations.

ElanceCode offers a dispute resolution process to address issues that may arise during a project. Our support team is available to assist you in resolving conflicts and ensuring a fair resolution.

Absolutely! Many clients and freelancers establish ongoing working relationships on Elancecode. You can hire freelancers for one-off projects or for long-term collaborations, depending on your needs.

If you have any questions, issues, or need assistance, you can contact our support team through the “Contact Us” page on our website. We’re here to help you every step of the way.